The logistics sector in India was worth about 15.1 Lakh Crore (US $190 Billion) in 2019, and it’s expected to reach a value of US $350 Billion by 2025. As of June 2022, it employed about 12 Lakh people, with 3.5 Lakh as direct employees and the remaining 8.5 Lakh as indirect workers, such as warehouse operators, truckers, and delivery agents. 

The success of logistics operations relies heavily on the skills and expertise of the manpower at the bottom of the pyramid. For logistics companies to thrive, it is essential to have a team of skilled and semi-skilled workers who can handle the day-to-day operations of the business. But how can logistics companies recruit and engage talent that serves their requirements?

This is where Xpheno comes in. We are a leading recruitment firm that helps logistics companies find and hire the right talent. With our extensive network of candidates and expertise in the logistics industry, we provide logistics companies with the support they need to build an A-team that aligns with their business objectives.

One of the key reasons logistics enterprises partner with us is our geographical and recruiter spread. We can access a wide range of high-volume talent zones, job portals, social media platforms, and professional networks to source feet-on-street talent. Our screening process ensures that we meet our client’s volume and quality parameters. Logistics companies can save time and resources by outsourcing their Sales Staffing needs to Xpheno.

How We Recruit

Locate Talent Hotspots

We have a dedicated team of recruiters who use various methods to identify potential candidates in different industries. Some of the ways through which we locate a semi-skilled talent pool are as follows:

• We find a talent base of skilled drivers for last-mile delivery and other modes of freight shipment. These drivers are crucial to the supply chain, and we find skilled delivery executives in retail markets and Mandis.

• To access the candidate pool for Sales and Customer Service, we visit  BPO agencies. We understand that BPOs are home to many talented individuals with customer service and sales experience. By visiting BPO agencies, we present opportunities to potential candidates, evaluate their skills and experience, and place them in suitable roles. 
• Our recruiters also look for potential candidates on job portals such as Naukri and similar platforms. They screen and assess candidates based on their qualifications and experience to ensure that they meet the job requirements. 
• We also look for unskilled workers close to warehouses, dark stores, and MFCs. Xpheno understands that these workers are essential to the smooth operation of warehouses and other logistical operations. By identifying talent hotspots close to these areas, we can provide its clients with the unskilled workers they need to keep their operations running smoothly.

We use various methods to locate talent hotspots. By understanding the drivers of different industries and visiting job portals, BPO agencies, and other locations, we can identify potential candidates with the skills and experience needed to succeed in different roles.

Crowdsourcing

Crowdsourcing in recruitment means leveraging a staffing firm and its community of recruiters to help find and hire new employees through referrals and networking. The goal is to find people who have the skills and qualities that the company is looking for and who will fit in well with the company’s values and culture. We cultivate a large pool of logistics talent through employee referrals and networking through social media.  

Employee referrals are an effective way to attract a large pool of talented individuals to a company. This approach involves encouraging current employees to refer their friends, family members, or former colleagues for job openings within the company. Employee referrals are powerful because they come from trusted sources who know the company culture, work requirements, and expectations. They also provide employers with a way to tap into a passive talent pool who might not be actively seeking job opportunities but might be interested in exploring new opportunities.

We recognize the benefits of employee referrals and have a structured program in place to encourage our employees to refer potential candidates. We provide incentives such as bonuses, cash rewards, or gift cards to employees who refer successful candidates. The incentives motivate employees to refer high-quality candidates, increasing the chances of finding a suitable match for the job opening.

In addition to providing incentives, Xpheno has a referral program that makes it easy for employees to refer potential candidates. 

Vetting Candidates

Our vetting process begins with an initial screening of candidates based on their qualifications, experience, and skills. Our experts use advanced technology tools to assess the candidate’s suitability for the role.

Once a candidate passes the initial screening process, they undergo a comprehensive background check that includes a criminal record check, employment history verification, and reference checks. We also verify the candidate’s educational qualifications and any professional certifications they may have. 

In addition to the background check, we evaluate candidates’ soft skills, such as communication, teamwork, and problem-solving ability. Xpheno uses behavioral and competency-based interviewing techniques to test candidates’ soft skills and cultural fit with the client’s organization.

We understand the unique challenges faced by logistics companies and tailor the vetting process to ensure that candidates are equipped with the skills and experience required to succeed in this industry.

Employee Engagement

Xpheno believes in treating contingent workers with the same attention and respect as regular employees. We recognize that contingent workers play a critical role in an organization’s success and deserve the same benefits and support as permanent employees.

We provide a stable income and employee benefits, including health insurance, paid time off, and retirement benefits. This approach ensures that our staffing workers have access to the same resources as permanent employees, promoting employee engagement and a sense of belonging.

We also place a high priority on communication with its contingent workforce, providing them with regular updates and feedback. This approach ensures that our workers feel valued and informed about their role in the organization.

Finding the Right Talent, Faster & Smarter

Xpheno provides crucial recruitment services for logistics companies seeking skilled and semi-skilled talent. With a vast industry network and deep expertise, we connect businesses with diverse candidate pools and optimize the hiring process. By leveraging technology and data-driven insights, Xpheno helps companies identify the right talent while ensuring a strong organizational fit. Additionally, we streamline operations by managing administrative tasks and offering end-to-end recruitment support, saving time and resources for logistics firms.